Telephony Security Data
  • Panasonic Authorized Dealer
  • Tektone Authorized Dealer
  • RBH Authorized Dealer
  • Axis Authorized Dealer
Service Contract Inclusions:

1. Check visually and test all cards by SPT (System Performance Tool);
2. Check visually all connections;
3. Vacuum the system inside out;
4. Perform periodic Telecommunication & VPS Servers back-up APTI’s back-up file;
5. System Software upgrades to the current level;
6. Testing of the attached peripheral equipment;
7. Seven Day a Week Emergency Service within 3 hours of report;
8. Five Day/Week Non-Emergency Service Within 24 Hours of Report;
9. Hot Standby Spare System Maintained in Stock at All Times;
10. Advance replacement of defective components;
11. Manufacturer Certified Technical Support;
12. Limited System/Voice Mail Administration Programming Training Classes;
13. Free Remote Program Changes;
14. Unlimited Consultation Concerning Design & Programming;
15. Preferential Labor Rate for Moves, Adds & Changes for Service
Maintenance Contract Holders (SMC).